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Workplace mental health course feedback

Counseling People in Crisis, by Phone or Zoom, course reviews.

The Association for Psychological Therapies prides itself on the written feedback we receive for our courses. Below is just some of the great reviews the 'Counseling People in Crisis, by Phone or Zoom' course has received.



"The training was amazing, very informative and helpful to the role that we do. It was also very engaging as we participated in many of the conversations."

Course Delegate



"Excellent tutor. Great content. Good to have the workbook to reference back when at work. Thank you for making this course relatable to our clients we care for."

Course Delegate



"A great tutor and made a very interesting course that little bit more interesting! Thank you!"

Course Delegate



"Well executed course!"

Course Delegate



"This course was really helpful, and very relevant to my role! Thank you!"

Course Delegate



"I found this course really great, the tutor was amazing. She was really approachable and enthusiastic about the course content and our learning. Thanks so much."

Course Delegate



"Thanks so much - really useful and relevant training course with practical ways of applying the skills, and helpful role-plays and exercise."

Course Delegate



"Essential to Crisis Care Practitioner work. Very information and straight to the point. My Bible to Crisis Work for the foreseeable future."

Course Delegate



"Great training!"

Course Delegate



"Excellent knowledge of really relevant topics. Excellent interaction and great having a mixed cohort with different services you wouldn't usually work with."

Course Delegate



An amazing tutor, she was very engaging and very knowledgeable. She made me feel my contributions were welcome but not awkward if you didn't feel like speaking. She was very inclusive and very friendly."

Course Delegate



"Very thorough, and engaging through role plays and break out room discussions."

Course Delegate



Telephone Counseling Training

Counseling People in Crisis, by Phone or Zoom.

A 3-day course.

This course has two clear aims: (1) To teach the principal crisis counseling skills and how they can be applied by phone, Zoom, Teams etc. (2) To provide key, usable information on the three biggest crisis areas: psychosis; personality disorder; suicidality. And to integrate those two skill-sets into a whole that can be taken away and used straight away by the delegates attending.

As the title suggests, the overall aim of this course is to give delegates as much useful information and skill as possible, that they can use in crisis situations, even when working remotely.

Find out more

Feedback Ratings

Feedback Ratings.

We continuously monitor the quality of our training by obtaining feedback on the two key scales of relevance and presentation from every course delegate. Below are the average ratings for the latest runnings of this course, which are updated periodically.

Face-to-Face


Presentation: 98%


Relevance: 100%


Online Live


Presentation: 99%


Relevance: 98%



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